Description
A trained virtual reservations agent who works inside your PMS as part of your front office, for independent hotels and small groups (about 20 to 100 rooms) in the US, Canada, UK and Europe.
What your agent handles
- Phone and email booking enquiries
- OTA and guest messages
- Modifications and cancellations, entered directly in your PMS
- Night and weekend cover
Why it works
- Led by Nishan, who has run front office and reservations teams in Canada
- Hands-on with Cloudbeds and Opera, so agents are trained on your system from day one
- Written SOPs for your property before go-live
- Short paid trial before you commit
- No card data handled outside your PMS
Terms
$499 per agent per week: 8 hours/day, 5 days/week (40 hours). Shift hours are agreed per client (US hours are covered as night shifts from Bangladesh).
One-time checkout for one week, 100% upfront. Renew weekly.
Reviews
There are no reviews yet.